class-a-commercial-property-investments

PROPERTY ADMINISTRATOR - PHOENIX

SUMMARY

The Property Administrator performs administrative functions relating to the daily operation of the property, and provides administrative and project support to the Property Manager.

Customer Service:

  • Receptionist for the management office, answering all incoming phone calls, greeting visitors, retrieving and sorting mail, filing, etc.
  • Researches and appropriately responds to all tenant and vendor requests for information, service, or assistance, promptly and thoroughly within a few hours
  • Demonstrates professionalism, courtesy and sensitivity with all tenants and vendors
  • Considers customer impact in all actions and decisions
  • Communicates effectively with tenants and vendors so they know exactly what to expect
  • Develops effective working relationships with tenants and vendors to establish a point of contact for future requests for information, service or assistance
  • Prepares and/or processes tenant work orders using the system in place at each management office. Dispatch work orders to the appropriate personnel.

Accounts Payable:

  • Prepares and/or processes purchase orders accurately and prior to all invoices being received
  • Tracks purchase orders to ensure receipt of signed order and billing from vendor prior to the invoice being received
  • Submits coded accounts payables to Property Manager for approval
  • Processes approved accounts payable on a weekly basis in an accurate and timely manner using the current accounting system

Accounts Receivable:

  • Prepares and enters tenant billings accurately and within 5 day timeline
  • Processes late fees and interest charges accurately for any tenants in default
  • Prints and sends out tenant rent statements in an accurate and timely manner as instructed by Property Manager

Building Operations:

  • Prepares accurate and timely correspondence to tenants and vendors as directed by Property Manager
  • Maintains current, accurate and complete tenant and vendor certificates of insurance through tracking system in place at each management office
  • Coordinates tenant events as delegated by Property Manager. Performs all tasks accurately, completely and within the designated timeframes
  • Reviews and maintains accurate, current and complete tenant lease files, building contract files and general building files
  • Performs special projects as assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma required. Some college preferred.
  • Minimum two years administrative or general office clerk experience in a professional business and/or property management environment required.
  • Strong customer relations - ability to handle occasional conflict with a customer service focus
  • Strong communications skills to interact with tenants, vendors and other contacts inside and outside Younan Properties
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • General knowledge of accounting principles
  • Positive attitude
  • Presents and exhibits professional image
  • Strong multi-tasking skills
  • Detail oriented
  • Strong desire to learn new skills
  • Strong time management skills.
  • Enjoys working with people
  • High degree of organization skills
  • Excellent written and verbal English communication skills to write memos and reports.