TENANT CARE
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DALLAS ASSISTANT PROPERTY MANAGER

Responsibilities
•    Maintaining positive and effective working relationship with all tenants, contractors, and employees.
•    Operation of management office.
•    Demonstrating initiative in recognizing needs of the building and tenants, particularly where tenants’ satisfaction is involved, and responding to company policy accordingly, including coordination of additional services and tenant education with regard to building policies and procedures.
•    Becoming familiar with location of vacant spaces and interacting, where necessary, with leasing personnel in presenting space.
•    Ensuring pertinent information is available, space is clean and in good condition and access is provided.
•    Assisting in development and updating of tenant manuals, emergency procedures and other necessary formal tenant communications.
•    Being familiar with and capable of performing all duties assigned in the emergency procedures manual.
•    Assisting in overseeing service contracts including regular property inspections, specifically noting maintenance and cleaning issues.
•    Attending and contributing to periodic staff meetings relating to the operation and management of the building. Making other personnel aware of problems relating to the property, potential problems and solutions.  
•    Answer and direct incoming calls from tenants, vendors and service contractors.
•    Provide prompt response to tenant requests for engineering, security, janitorial services, etc., and prepare the work order for appropriate personnel.
•    Ensure all work orders are processed and delegated to appropriate personnel, including coordinating the moves of tenants in and out of the building.
•    Assist with preparation of annual budgets, CAM and Tax reconciliations.
•    Assist with preparation of monthly variance report, aged delinquency report and other financial reports.
•    Prepare and distribute tenant rent statements and administer collection of account receivables.
•    Review account payable invoices and prepare vouchers for payment.
•    Prepare accurate tenant bill-backs and internal re-bills in a timely manner.
•    Prepare invoices for miscellaneous contractor charges, tenant notices and mailings.
•    Collection of other necessary documents for tenant files (i.e. leases, amendments, build-out and sign plans, estoppel letters, etc.)
•    Maintain office supplies, stock, and office equipment, including phone system.
•    Update tenant files.
•    Maintain building manuals (Tenant, Security, and Emergency Procedures).
•    Prepare tenant surveys and assist in special tenant events.
•    Maintain appearance of the office and signage throughout the buildings, i.e. lobby directory, elevators, corridor, restroom, etc.
•    Maintain current list of emergency contacts and telephone numbers for management staff, tenants and contractors.
•    Conduct regular property inspections noting maintenance and cleaning issues.
•    Other related duties and assignments as required.

Preferred Requirements
College degree with emphasis in finance, management or real estate  
A minimum of two to five years at the Property Administrator or above level
Excellent written and verbal communication
Exceptional time management and organizational skills
Proficient computer skills including Excel, Word
Familiar with Yardi Voyager (accounting system)
Licensed real estate salesperson or broker  
     
Benefits
Younan Properties is offering a competitive package, including health, dental, vision, and Life insurance, Short and Long Term Disability, 401k, paid holidays and personal time off.

 
 
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